Privacy Policy – CuyoWeb

At CuyoWeb, we value the privacy of our visitors, clients, and users. This privacy policy explains what data we collect, how we use it, who we share it with, and what your rights are when using our services and platforms.

By browsing cuyoweb.com, requesting a quote, accessing our digital services, or contacting us through any of our channels, you accept the conditions of this Privacy Policy.

Who we are

CuyoWeb is a software development, web design, and digital marketing agency based in Mendoza, Argentina. Our main website is https://cuyoweb.com.

We specialize in WordPress website development, mobile applications, bespoke management systems, process automations, SEO positioning, digital strategies, and advanced integrations with artificial intelligence and chatbots.

Data we collect

We collect personal data that you provide voluntarily, as well as data generated automatically when you use our website or services.

Data you provide

This data is collected when you complete forms, request a quote, schedule a meeting, write to us via WhatsApp, or interact with our services.

We may request: first and last name, email address, phone or WhatsApp number, business or project name, messages or details regarding your inquiry, and billing information (the latter only if a service is contracted).

Data collected automatically

When you browse our website, certain technical data is generated automatically.

This includes: IP address, device type, browser type, operating system, pages visited, time spent on the site, approximate country or city, strictly necessary functional cookies, and analytics data obtained through tools such as Google Analytics or similar services.

This data is used solely for statistical purposes, security enforcement, and the continuous improvement of the user experience.

How we use your data

We use your personal data to: respond to inquiries and quote requests, provide customer support and commercial follow-ups, send information about services or updates when authorized, create customized proposals based on your project requirements, improve our website’s performance and security, configure technical automations and integrations when part of a contracted service, and comply with applicable administrative or legal obligations.

CuyoWeb does not sell or rent personal data to third parties under any circumstances.

Legal basis for data processing

We process your personal data based on your voluntary consent when you fill out a form, contact us, or agree to receive commercial communications.

We also process data based on our legitimate interest in improving our services and the security of our platforms, to execute contracts or commercial proposals accepted by you, and to comply with legal and regulatory obligations when applicable.

Who we share data with

We share personal data only when strictly necessary to provide our services or when required by a legal obligation.

We may share information with technology providers (such as hosting companies, email delivery services, automation platforms, analytics tools, and messaging services or WhatsApp Business), with data processors who provide services to CuyoWeb and commit to data confidentiality, with CuyoWeb’s internal team when indispensable for project execution, and with administrative or judicial authorities when required by law.

We do not share information with third parties for unsolicited mass advertising campaigns or the sale of databases.

Cookies and similar technologies

Our website uses cookies and similar technologies to ensure the proper functioning of the platform, enhance performance and security, remember certain user preferences, and obtain browsing statistics that help us optimize our content and services.

You can configure your browser to block or delete cookies, although this may affect the functionality of certain sections of the website.

Contact forms and WhatsApp

When you fill out a form or write to us via WhatsApp, we understand that you authorize us to use the provided information to answer your inquiry, follow up on your request, send you project-related updates, and maintain reasonable commercial communication as long as there is mutual interest.

We do not send automated mass communications without your prior consent. You can request to stop receiving our messages at any time.

Services provided to clients

When we develop websites, management systems, mobile applications, automations, or integrations for our clients, we only access the information strictly necessary to execute the project.

We can sign non-disclosure agreements (NDAs) when requested by the client, and we always operate under strict criteria of confidentiality and information security.

Once the project is completed and delivered, we do not retain sensitive access credentials or full copies of the client’s data, unless an active maintenance or support agreement justifies it. In all cases, final ownership and responsibility over the business data belongs solely and exclusively to the client.

Information security

We implement reasonable technical and organizational measures to protect personal data. These include the use of secure servers, SSL certificates, restricted access to administration panels, clean-code development best practices, periodic backups, and internal controls over credential management.

Nevertheless, no technological system is completely invulnerable, meaning we cannot guarantee absolute security against all possible cyber incidents.

Your rights as a user

As the owner of your personal data, you have the right to: request information about the data we store, access your personal information, correct or update inaccurate data, request the deletion of your data when it is no longer necessary or when you withdraw your consent, request processing restrictions in certain scenarios, and object to the processing of your data for specific purposes, such as commercial communications.

To exercise any of these rights, you can write to us at hola@cuyoweb.com, stating your full name and the purpose of your request.

External links

Our website may include links to third-party pages (for example, external tools, social networks, payment gateways, or client websites).

CuyoWeb has no control over those pages or their privacy policies, and therefore is not responsible for the content or the data processing carried out by those sites. We highly recommend reviewing the privacy policies of every website you visit.

Data retention

We retain your personal data only for the time necessary to fulfill the purposes for which it was collected.

This includes the time required to answer inquiries, prepare commercial proposals, execute development projects, perform administrative tasks, and comply with current legal and tax obligations.

When the data is no longer required or when expressly requested by you, we proceed with its secure deletion, provided there is no legal obligation requiring its extended retention.

Changes to this Privacy Policy

CuyoWeb may update or modify this Privacy Policy at any time. The current version will always be available on this same page, indicating the last updated date at the bottom of the document.

We recommend checking it periodically, especially if you continue to use our services or our website.

Contact information

If you have any questions, inquiries, or wish to exercise your rights regarding data protection, you can reach us through the following channels:

WhatsApp